PRIVACY POLICY

1. General Information

Construtora Dalla Nora Ltda, registered under Tax ID No. 94.304.631/0001-48, headquartered at R do Comércio, 941, Centro, Frederico Westphalen - RS, ZIP 98400-000, is committed to protecting the personal data of its clients and website visitors, in compliance with the Brazilian General Data Protection Law (LGPD - Law No. 13.709/2018).

This Privacy Policy describes how we collect, use, store, and protect your personal information in the context of building construction services.

2. Data Collected

We may collect the following information:

• Identification data: Full name, Tax ID (CPF), Company Tax ID (CNPJ), date of birth
• Contact data: Email, phone number, address, property address
• Project data: Construction specifications, blueprints, site measurements, design preferences
• Property data: Property details, land registry information, ownership documentation
• Financial data: Payment information, budget details, contract values, financing information
• Technical data: Architectural plans, structural specifications, material requirements
• Site documentation: Photos of construction sites, progress reports, inspection records
• Browsing data: IP address, browser type, pages visited

3. Purpose of Data Processing

The collected data is used to:

• Provide building construction services
• Prepare construction estimates and proposals
• Plan and execute construction projects
• Manage construction timelines and schedules
• Coordinate material procurement and deliveries
• Ensure construction site safety and compliance
• Process payments and issue invoices
• Maintain project documentation and records
• Provide customer service and project updates
• Manage warranty claims and after-service support
• Comply with building regulations and legal obligations
• Improve our construction services

4. Legal Basis for Processing

Data processing is performed based on:

• Consent: When you expressly authorize the use of your data
• Contract execution: To fulfill construction service contracts
• Legal obligation: To comply with building codes, safety regulations, and fiscal obligations
• Legitimate interest: For project management and service improvement

5. Data Sharing

Construtora Dalla Nora does not sell or commercialize personal data. We may share data only with:

• Material suppliers: For procurement and delivery coordination
• Subcontractors: For specialized construction services (with client consent)
• Engineers and architects: For technical consultation and project planning
• Municipal authorities: For building permits and regulatory approvals
• Safety inspectors: For construction site safety compliance
• Insurance providers: For construction insurance and liability coverage
• Payment processors: For transaction processing
• Service providers: Project management systems, accounting
• Legal authorities: When required by law or court order

6. Data Security

We implement technical and organizational measures to protect your data:

• Encryption of payment and financial data
• Secure storage of project plans and blueprints
• Access controls to client information
• Secure project management systems
• Regular backups of project documentation
• Employee training on data protection
• Physical security for stored documents and plans
• Periodic security audits
• Confidentiality agreements with subcontractors

7. Your Rights as Data Subject

Under LGPD, you have the following rights:

• Confirmation and access: Confirm the existence of processing and access your data
• Correction: Request correction of incomplete, inaccurate, or outdated data
• Anonymization, blocking, or deletion: Request removal of unnecessary data
• Portability: Request data portability
• Deletion: Request deletion of data processed with consent
• Information: Obtain information about data sharing
• Revocation: Revoke consent at any time
• Opposition: Object to the processing performed

8. Cookies and Similar Technologies

We use cookies to improve your browsing experience. You can configure your browser to refuse cookies.

9. Data Retention

We retain your data for the time necessary to:

• Fulfill the purposes described in this policy
• Duration of customer relationship and project execution
• Construction project records: for warranty periods and legal requirements
• Building permits and documentation: as required by municipal regulations
• Financial records: for fiscal and accounting purposes (generally 5 years)
• Structural documentation: for building safety and liability purposes
• Legal prescription periods
• Construction warranty periods (typically 5 years for structural work, 1 year for general construction)
• Exercise of legal rights

After these periods, data will be securely deleted or anonymized.

10. International Data Transfer

Your data is stored and processed in Brazil. We do not perform international data transfers.

11. Minors

Our construction services are intended for individuals over 18 years of age or legal entities. We do not intentionally collect data from minors.

12. Changes to This Policy

This Policy may be updated periodically. Significant changes will be communicated by email or website notice.

13. Data Protection Officer (DPO)

We have appointed a Data Protection Officer responsible for ensuring LGPD compliance.

14. Contact

To exercise your rights or clarify questions:

We will respond to your requests within 15 calendar days, extendable by another 15 days with justification.

15. Applicable Law and Jurisdiction

This Policy is governed by the laws of the Federative Republic of Brazil, especially Law No. 13.709/2018 (LGPD) and construction industry regulations. The jurisdiction of Frederico Westphalen/RS is elected to resolve any disputes.

Last updated: December 2025